Call a client

Receive

free calls

 Simple

Integration

Call from pc

or mobile

Increase your productivity

VoIP Technology

incomingCalls

If you have

ZOHO

you already have

 TOLL-FREE

Simplifying VoIP Technology

Own development

Customer service in Spain

Our departments use 100% Spotfone

Hundreds of satisfied customers

We know that there are many VoIP solutions in the market but we could not find any whose integration with Zoho would satisfy us 100%. Complex layouts, unclear rates, costs for receiving calls, customer service often abroad and in another language. Little or complete pseudo integrations with the process and sales flow.

For this reason, we decided to develop a solution that unites all the power and professional characteristics of the big telephony platforms with the simplicity of management and implementation of virtual PBX switchboards and all integrated in Zoho. After years of development Spotfone was born.

From the tab of your contact you just have to click on his / her phone number and Spotfone will automatically make the call. This same operation can be done from your mobile.

You can create annotations as you talk with your contact and, in addition to increasing your productivity, it will reflect the result of the conversation. These notes will reappear when you contact again with that person and you will be able to know at a glance the status of all communications with that person or company.

Missed calls are created as a task within Zoho and a return call is automatically scheduled in the calendar.

Spotfone's Superpower

Your web

Your Zoho

Web page

Social networks

Bills

e-commerce

You can make calls directly from the contact tab in Zoho both from your desktop or laptop computer as well as from

your own mobile or tablet.

We can also adapt your current analog phone to work with our

VoIP technology.

Multiple choices

Spotfone FREE here

Management of Call Recordings

Welcome Menus

Direct the calls to the corresponding department

Voicemail

Sending of messages to the desired email

Inbound and Outbound Call Management

Statistics

Origin, destination, duration, call costs

Schedules

Summer, winter, local and national holidays, vacations, etc...

Customize and program the sending of messages from our SMS platform

FAX Mail

Receive faxes and voicemails delivered directly to your email accounts

Transcription of calls

to text with word search functionality

Unlimited concurrent lines

Phone Number Transfers

National Geographic Numbers

International numbers

You can have a number in any country in the world and deliver calls on any of your lines with our international number service

Spotfone allows you to perform the portability of your current phone number. You will not have to do any extra management, we take care of doing the portability directly

Use from the first day a local telephone number in different provinces of Spain, and give the sensation of greater presence. Make calls from the province you want

Unlike analog lines, Spotfone creates a queue of calls so you can handle unlimited numbers of people. Your lines will never be busy.

Lines and numbers

Therefore, managing and contact with your customers should not only be based on a simple technological question. But in a solution where first of all reward the human factor and trust with your provider. Because not all companies work the same or have the same communication needs.

We ourselves have been clients before suppliers and we have suffered first hand the results of having an unprofessional service, so for us to offer quality and professional customer service is the priority center that marks our business strategy, something that you will notice from the very first moment you contact us.

Tailor-made

face-to-face training

We adapt to your schedule

We make the best use of your time

Spotfone FREE here

Scalability

Entrepreneurs

 Startups

SMEs

Large Company

We base our Spotfone Platform on an adaptable infrastructure in real time which means that we are able to scale our resources in a very flexible way, being able to cover telephony services to both entrepreneurs, SMEs and Large Companies with thousands of employees quickly and efficiently .

Virtual PBX switchboard in the cloud

Fast Implementation

Great scalability

Dynamic scaling

Maximum Productivity

Every business is unique so we adapt to your specific needs as well as your size.

Use cases

Take advantage of your contact database as a means of marketing your services or products. Spotfone adapts perfectly to your sales force process making it easy to contact directly with your customer implementing specific utilities for this work increasing the profitability of your business.

Implementing a flow of calls where customers share your data with you before talking to them, has many advantages; Among them, it facilitates the contact of the client to the company and you can also adjust your external calls to the resources that you have available at any moment in a dynamic way. With Spotfone this service is free.

An adequate after-sales service will clearly increase the satisfaction of your customer, which will increase the chances of the company's continued acquisition of services to your company and also improve the image of your company globally. Spotfone will help you improve your after-sales service.

At the end of the day, to make decisions, we need data and measurements. Spotfone in conjunction with Zoho will help you learn where your contacts are called, how they have come to you and how they become customers. That way you can adjust your communication strategy to express the right messages in the right places.

The existence and increase in the number of call centers worldwide shows how important it is today to professionalize voice communication with customers. The technological management of a call center often requires huge acquisition costs. Spotfone and Zoho is a professional solution with excellent value for money at the height of the most demanding situations.

Improve the quality and reliability of support for your customers with Spotfone and Zoho. With this solution you will be able to automate and methodize a great part of the workflows that entails a professional customer service.