Call a client
The Zoho telephony solution you were waiting for
Call from pc
Increase your productivity
If you have
you already have
Claim what is yours
With us you will not have to reach such extremes
With SagitaZ and Spotfone, if you have Zoho, you have toll-free calls and period.
No small print
There are no manipulated clauses
No hidden costs
The more licenses, the more minutes
Receiving calls is FREE
Do you want Spotfone and do not have Zoho?
We migrate your CRM to Zoho CRM for FREE
*Subject to particular conditions
The virtual PBX switchboard that integrates with your Zoho
Simplifying VoIP Technology
Customer service in Spain
Our departments use 100% Spotfone
Hundreds of satisfied customers
We know that there are many VoIP solutions in the market but we could not find any whose integration with Zoho would satisfy us 100%. Complex layouts, unclear rates, costs for receiving calls, customer service often abroad and in another language. Little or complete pseudo integrations with the process and sales flow.
We had to create what did not exist
For this reason, we decided to develop a solution that unites all the power and professional characteristics of the big telephony platforms with the simplicity of management and implementation of virtual PBX switchboards and all integrated in Zoho. After years of development Spotfone was born.
Virtual PBX Switchboard
We integrate simplicity with sophistication
When a call arrives to your company your Zoho will automatically show the client's tab and business opportunities if already registered. You will have all the information available and during the conversation you will be able to add notes, tasks or any other type of information to that contact
Get calls directly in your
When you receive a call, your Zoho will check in real time what type of contact it is. If it exists, it will display all his / her history to put you in situation and know exactly how to respond
to that call.
It will sound much closer and professional to your client when you say "Good afternoon Andrea, I am Fernando, what can I help you today?" That saying, "Hi, I'm Fernando, who am I talking to?"
From the tab of your contact you just have to click on his / her phone number and Spotfone will automatically make the call. This same operation can be done from your mobile.
Call from Zoho
You can create annotations as you talk with your contact and, in addition to increasing your productivity, it will reflect the result of the conversation. These notes will reappear when you contact again with that person and you will be able to know at a glance the status of all communications with that person or company.
Spotfone will make you meet your call appointments with a click
Missed calls are created as a task within Zoho and a return call is automatically scheduled in the calendar.
It's time to call
Web integration | Click2Call
Connect Zoho with your portal to the world
With Spotfone you can easily implement a simple form on your web page where visitors share their call details. Zoho will enter that call data into a queue and Spotfone will automatically call the visitor. This system facilitates the contact of your visitors with your company and allows you to adjust your external calls to the resources that you have available at any moment in a dynamic way.
Integrate Click2Call in your:
You can make calls directly from the contact tab in Zoho both from your desktop or laptop computer as well as from
your own mobile or tablet.
We can also adapt your current analog phone to work with our
Feel the freedom to choose
Spotfone adds "superpowers" to your Zoho
Management of Call Recordings
Direct the calls to the corresponding department
Sending of messages to the desired email
Inbound and Outbound Call Management
Origin, destination, duration, call costs
Summer, winter, local and national holidays, vacations, etc...
Customize and program the sending of messages from our SMS platform
Receive faxes and voicemails delivered directly to your email accounts
Transcription of calls
to text with word search functionality
Unlimited concurrent lines
Phone Number Transfers
National Geographic Numbers
You can have a number in any country in the world and deliver calls on any of your lines with our international number service
Spotfone allows you to perform the portability of your current phone number. You will not have to do any extra management, we take care of doing the portability directly
Use from the first day a local telephone number in different provinces of Spain, and give the sensation of greater presence. Make calls from the province you want
Unlike analog lines, Spotfone creates a queue of calls so you can handle unlimited numbers of people. Your lines will never be busy.
Opens an impressive range of possibilities to manage your business
Lines and numbers
Enter an unknown world with a team you already know
Always people make the difference
The factor that makes the difference
The telecommunications sector is a section that is as essential as unknown, where there is a strong competition in which often the price to pay is poor customer service.
Therefore, managing and contact with your customers should not only be based on a simple technological question. But in a solution where first of all reward the human factor and trust with your provider. Because not all companies work the same or have the same communication needs.
We ourselves have been clients before suppliers and we have suffered first hand the results of having an unprofessional service, so for us to offer quality and professional customer service is the priority center that marks our business strategy, something that you will notice from the very first moment you contact us.
360 Vision in more than 25 countries
SagitaZ is a company dedicated to the development of business with clients in more than 25 countries, and uses ZOHO applications to help its clients in the areas of sales, marketing, finance, customer service, HR and tailor-made projects.
You will deal with us and only with us
We are virtual operators of telephony in Spain, we sell our own service of telephony through VoIP on Zoho. We will be your interlocutor, we will know who you are and what are your needs every time you speak with us.
Fast and straightforward custom-made implementation
You will have a telephony service over VoIP in a few days integrated, being carried out the totality of your project through own personnel and not outsourced.
Multidisciplinary quality support, national and international
We work through our own companies in the countries of Spain, France, Argentina and Mexico, displacing our team in the cases that are necessary covering all the countries of the five continents. For this in SagitaZ we have workers capable of working in Spanish, English, French, German and Russian.
Where you are, we are
We can move to your facility and train your workers in a practical and effective way in using Zoho with Spotfone. We have extensive experience in business training.
We adapt to your schedule
We make the best use of your time
Large or small, we can adapt and scale Spotfone to all sizes
We base our Spotfone Platform on an adaptable infrastructure in real time which means that we are able to scale our resources in a very flexible way, being able to cover telephony services to both entrepreneurs, SMEs and Large Companies with thousands of employees quickly and efficiently .
We can scale Spotfone without limits
Virtual PBX switchboard in the cloud
Every business is unique so we adapt to your specific needs as well as your size.
Different possibilities of implementation
Our engineers will propose solutions to your workflow
We will jointly study your business model and propose different ways to make the management of your calls the most productive
Co-creation of flows
A solution is only as good as the success achieved in its implementation. For this reason a good preparation of an efficient flow strategy is essential so that the processes in the management of the calls work to perfection
Our engineers will configure the virtual PBX switchboard and Spotfone, menus, diversions, schedules, phrases, mobile apps, etc, so that your system of calls works to perfection.
Spotfone adapts to your type of business
Take advantage of your contact database as a means of marketing your services or products. Spotfone adapts perfectly to your sales force process making it easy to contact directly with your customer implementing specific utilities for this work increasing the profitability of your business.
Implementing a flow of calls where customers share your data with you before talking to them, has many advantages; Among them, it facilitates the contact of the client to the company and you can also adjust your external calls to the resources that you have available at any moment in a dynamic way. With Spotfone this service is free.
Click 2 Call
An adequate after-sales service will clearly increase the satisfaction of your customer, which will increase the chances of the company's continued acquisition of services to your company and also improve the image of your company globally. Spotfone will help you improve your after-sales service.
At the end of the day, to make decisions, we need data and measurements. Spotfone in conjunction with Zoho will help you learn where your contacts are called, how they have come to you and how they become customers. That way you can adjust your communication strategy to express the right messages in the right places.
The existence and increase in the number of call centers worldwide shows how important it is today to professionalize voice communication with customers. The technological management of a call center often requires huge acquisition costs. Spotfone and Zoho is a professional solution with excellent value for money at the height of the most demanding situations.
Improve the quality and reliability of support for your customers with Spotfone and Zoho. With this solution you will be able to automate and methodize a great part of the workflows that entails a professional customer service.
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