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How EVOX optimized its processes with Zoho CRM

EVOX is a Mexican company with expertise in telecommunications. They offer solutions that empower their clients’ operations and help them stand out in the market.

Previously, there was little traceability in their commercial processes within a fragmented and unstable ecosystem. This led to a loss of visibility in the sales funnel and poor customer follow-up.

The team needed to scale, improve internal collaboration, and implement a complete, flexible system capable of growing alongside the company.

Partnership with SAGITAZ

SAGITAZ stepped in by analyzing Evox’s reality, designing a Zoho CRM implementation tailored to their commercial and support processes.

As a result, a much clearer and unified view of commercial opportunities was achieved. This allowed for a better understanding of performance, the detection of areas for improvement, and decision-making based on real data.

Evox gained efficiency by reducing manual tasks, eliminating duplications, and minimizing downtime that previously hindered their productivity.

 

It used to be complicated; now we have everything on a single platform, tailored to our business needs. Communication with SAGITAZ is very easy.

Zoho solutions implemented

  • Migration and integration of Evox’s data into Zoho CRM, consolidating accounts, contacts, and opportunities into a single system.

  • Continuous guidance for adjustments, improvements, and support, ensuring the solution remains dynamic and evolves alongside the business.

BUSINESS IMPACT

Data centralization

Evox moved from working with multiple scattered tools to having a single platform, streamlining access and control.

Sales and internal process optimization

With a clear structure and full traceability,sales management became more strategic and effective.

Process efficiency

The implementation with SAGITAZ eliminated manual and redundant processes, streamlining daily workflows.

Scalability and user growth

The new system allowed for the addition of more users and teams without sacrificing organization or performance.

Data centralization

Evox moved from working with multiple scattered tools to having a single platform, streamlining access and control.

Sales and internal process optimization

With a clear structure and full traceability, sales management became more strategic and effective.

Process efficiency

The implementation with SAGITAZ eliminated manual and redundant processes, streamlining daily workflows.

Scalability and user growth

The new system allowed for the addition of more users and teams without sacrificing organization or performance.

Getting started is very easy

1

Let us know what you need

Send your request via the form or email us at presales@sagitaz.com .

2

Speak with an expert

Schedule a discovery call with an expert to assess your needs and design a tailored solution.

3

Proposal and launch

Our team presents a tailored proposal, and we kick off the implementation.

We used to work with too many disconnected tools; today, thanks to SAGITAZ's implementation, we finally have a unified view of our customers and opportunities.

Ready to take your business to the next level?