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SAGITAZ ZOHO PREMIUM PARTNER
Zoho Soluciones Conversacionales
Zoho cloud software suite for business

We are experts in Conversational Solutions

Maximize customer interaction by integrating conversational solutions with Zoho, ensuring effective and personalized communication.

Zoho Soluciones Conversacionales
In 15 years of experience, over 1000 clients have already placed their trust in us.

The need for Conversations

Customer expectations for quick, effective, and personalized communication with companies are higher than ever. In this context, the immediacy of conversational solutions has become a crucial necessity, not just an option.

Integrating these solutions with the Zoho suite amplifies a company’s ability to meet these expectations, offering a closer and more personalized approach.

In this context, SAGITAZ is a strategic ally for companies looking to implement or improve their conversational solutions integrated with Zoho.

Zoho Soluciones Conversacionales

Conversational Solutions

Zoho Social

Empower your sales team with a complete set of tools to sell efficiently across various channels.

You will have the necessary tools to close deals effectively and in a timely manner, from defining and automating the sales process to creating quotes, sales orders, and invoices.

Also, keep your sales team motivated and connected with the organization, allowing for faster growth and better customer relationship management.

Zoho Social para Soluciones Conversacionales
Zoho SalesIQ para Soluciones Conversacionales

Zoho Sales IQ

Zoho SalesIQ stands out as a platform for enriching conversational strategies, effectively bridging businesses and their customers through real-time interactions. This tool automates basic conversations by integrating customized chatbots, allowing agents to focus on more complex dialogues.

A key feature is its ability to identify and direct website visitors to the most suitable sales representatives based on their browsing behavior analysis.

With Zoho CRM integration, sales teams have instant access to critical customer data at the moment of conversation.

Native Integration with WhatsApp

Integrating WhatsApp with Zoho tools, such as Zoho CRM, Zoho SalesIQ, and Zoho Desk, provides a fundamental solution for enhancing customer communication and interaction.

Through WhatsApp, these integrations enable direct messaging, automate responses, and centralize the management and recording of conversations within the Zoho platforms.

This synergy facilitates faster and more personalized communication, allowing businesses to connect with customers on a widely used and preferred channel.

WhatsApp para Soluciones Conversacionales
Integración WOZTELL con WhatsApp

Advanced Integration with WhatsApp and WOZTELL

This advanced solution combines the efficiency of multi-number, multi-agent, and multi-channel management with automation through chatbots and personalized mass messaging, enabling quick responses and effective promotions through Zoho Cliq.

WOZTELL‘s advanced customization and detailed analytics are complemented by integration in Zoho CRM and other Zoho applications, enhancing data centralization and operational efficiency through automated workflows and more integrated data handling.

It also offers e-commerce functionalities, integrated payments directly in WhatsApp, and the implementation of artificial intelligence to automate your conversations.

Call Center and Telephony with Spotfone

The integration of Spotfone with Zoho CRM and Zoho Desk combines VoIP technology’s efficiency with the advanced functionality of these Zoho platforms.

Spotfone allows making and receiving calls directly from Zoho accounts, adding functionalities like click-to-call for greater simplicity in making calls.

This solution stands out for its ease of use and the ability to adjust outbound calls to available resources, offering a professional and accessible virtual telephony solution.
Within Zoho Desk, Spotfone enhances the management of incoming and outgoing calls, effectively automating and organizing the customer service workflow.

Calls made or received are automatically logged in the Zoho CRM or Zoho Desk account, facilitating the tracking and management of customer interactions.

Spotfone con Zoho CRM y Zoho Desk

Conversational Solutions for our Clients

Sanuker
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SANUKER was chosen as one of the few providers of WhatsApp solutions for businesses worldwide. At that time, our company went from being a local company to a global company. We needed the same tools and processes that companies with thousands of employees and millions of dollars had, and we needed more time to get started. We met SAGITAZ, who inspired us with confidence, and their general manager flew from Spain to Hong Kong to work together and finalize a work plan based on the implementation of ZOHO ONE. SAGITAZ took on our problem; step by step, we have expanded the number of ZOHO tools to reach 20 applications. Today, we are fearless of staff turnover, the arrival of new people, or remote work because we have the feeling of working... like large corporations.
Universidad de Valencia - Cátedra de Negocio Conversacional
Read More
The Chair of Conversational Business at the University of Valencia (Spain) works in research, evangelization, training, and inspiration and helps generate solutions for public and private organizations. For this, it performs tasks of all kinds on a set of stakeholders, which must be carefully treated. SAGITAZ helped us orchestrate a solution on ZOHO ONE with which we manage our communications via emails, WhatsApp, telephony, webinars, offline and online events, etc., where we also manage the training of our thousands of students and allow us to operate as a whole through the use of KANBAN boards, SPRINTs in AGILE, or long-term projects managed by collaborative GANTs. Understanding and assuming a new work philosophy where "what is not in ZOHO does not exist" has allowed us to discover the power of SaaS in an organization like ours.
Bodegas Prado Rey
Read More
Collaborating with Sagitaz on the implementation of Zoho CRM has been a significant step forward for us, enhancing the management of our bookings and online sales. Their personalized approach and integration with WooCommerce through Zoho Creator, customized reports, and the implementation of WhatsApp have optimized our operations, helping to improve the management of wine sales and visits to our winery. The Sagitaz team always lends a hand when necessary with the maintenance we have with them, highly recommended. Despite having faced challenging times during the launch of new initiatives, SAGITAZ has managed to find the best solution and support us in our growth.A pesar de que hemos vivido momentos complicados durante la puesta en marcha de nuevas iniciativas SAGITAZ ha sabido encontrar la mejor solución y acompañarnos en nuestro crecimiento.
Fermax
Read More
SAGITAZ is the ideal company for those who want to push the boundaries of ZOHO. The implementation of our customer service using ZOHO Desk came at a time when certain needs had not yet been met by the manufacturer. Therefore, SAGITAZ adapted the platform for us, aiming to minimize future technological debt and allowing for a refactoring of the solution once ZOHO launched its native solution.Desde entonces SAGITAZ se ha convertido en un proveedor de quien esperar lo último de lo último en el ecosistema ZOHO. WhatsApp y ChatGPT están entrando fuerte en el área de atención al cliente y si es SAGITAZ quien nos lo implanta, estoy seguro que saldrá bien.A pesar de que hemos vivido momentos complicados durante la puesta en marcha de nuevas iniciativas SAGITAZ ha sabido encontrar la mejor solución y acompañarnos en nuestro crecimiento.
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Sanuker
Read More
SANUKER was chosen as one of the few providers of WhatsApp solutions for businesses worldwide. At that time, our company went from being a local company to a global company. We needed the same tools and processes that companies with thousands of employees and millions of dollars had, and we needed more time to get started. We met SAGITAZ, who inspired us with confidence, and their general manager flew from Spain to Hong Kong to work together and finalize a work plan based on the implementation of ZOHO ONE. SAGITAZ took on our problem; step by step, we have expanded the number of ZOHO tools to reach 20 applications. Today, we are fearless of staff turnover, the arrival of new people, or remote work because we have the feeling of working... like large corporations.
Universidad de Valencia - Cátedra de Negocio Conversacional
Read More
The Chair of Conversational Business at the University of Valencia (Spain) works in research, evangelization, training, and inspiration and helps generate solutions for public and private organizations. For this, it performs tasks of all kinds on a set of stakeholders, which must be carefully treated. SAGITAZ helped us orchestrate a solution on ZOHO ONE with which we manage our communications via emails, WhatsApp, telephony, webinars, offline and online events, etc., where we also manage the training of our thousands of students and allow us to operate as a whole through the use of KANBAN boards, SPRINTs in AGILE, or long-term projects managed by collaborative GANTs. Understanding and assuming a new work philosophy where "what is not in ZOHO does not exist" has allowed us to discover the power of SaaS in an organization like ours.
Bodegas Prado Rey
Read More
Collaborating with Sagitaz on the implementation of Zoho CRM has been a significant step forward for us, enhancing the management of our bookings and online sales. Their personalized approach and integration with WooCommerce through Zoho Creator, customized reports, and the implementation of WhatsApp have optimized our operations, helping to improve the management of wine sales and visits to our winery. The Sagitaz team always lends a hand when necessary with the maintenance we have with them, highly recommended. Despite having faced challenging times during the launch of new initiatives, SAGITAZ has managed to find the best solution and support us in our growth.A pesar de que hemos vivido momentos complicados durante la puesta en marcha de nuevas iniciativas SAGITAZ ha sabido encontrar la mejor solución y acompañarnos en nuestro crecimiento.
Fermax
Read More
SAGITAZ is the ideal company for those who want to push the boundaries of ZOHO. The implementation of our customer service using ZOHO Desk came at a time when certain needs had not yet been met by the manufacturer. Therefore, SAGITAZ adapted the platform for us, aiming to minimize future technological debt and allowing for a refactoring of the solution once ZOHO launched its native solution.Desde entonces SAGITAZ se ha convertido en un proveedor de quien esperar lo último de lo último en el ecosistema ZOHO. WhatsApp y ChatGPT están entrando fuerte en el área de atención al cliente y si es SAGITAZ quien nos lo implanta, estoy seguro que saldrá bien.A pesar de que hemos vivido momentos complicados durante la puesta en marcha de nuevas iniciativas SAGITAZ ha sabido encontrar la mejor solución y acompañarnos en nuestro crecimiento.
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Our process for implementing Conversational Solutions in Zoho

1- Analysis of Your Business Needs
Discovery sessions to understand your objectives and challenges. Detailed evaluation of your current processes.
2- Configuration and Customization of Zoho CRM
We tailor Zoho CRM to your specific needs. Integrations with other tools and systems you already use.
3- Training and Technical Support
Training sessions adapted to different roles within your company—continuous technical support to ensure a smooth transition.
Strategic Consulting
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Project Development
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Ready for the Conversational Revolution?

With the expertise of SAGITAZ, you are one step away from taking your business to the next level.-
Contact us now and start the transformation!
Zoho Soluciones Conversacionales
Contact us now and start the transformation!